Product Authenticity

At PrivéPolai, we are committed to offering only 100% authentic designer products.

All items available in our store are sourced from verified and trusted European suppliers. We work exclusively with partners who comply with all legal and brand requirements for the resale of luxury fashion items. This ensures that our customers receive original, brand-name products of the highest quality.

We do not sell replicas, imitations, or counterfeit goods under any circumstances.

Each item undergoes a detailed quality control process prior to being offered for sale. This includes verification of physical details, brand identifiers, and overall product integrity. Some items may come with original packaging, tags, or serial numbers, depending on the brand and product type. However, this is not guaranteed for every item.

For certain high-value items, such as watches or select accessories, additional documentation or certificates of authenticity may be available. If you wish to confirm details for a specific item before purchasing, please feel free to contact us at info@privepolai.com.

We take product authenticity seriously and are fully committed to transparency, trust, and compliance with EU consumer protection standards.

If you have any questions or concerns about a particular product, our customer service team is here to help.